Cookie Policy

Last Updated: 03-Dec-2023
Effective Date: 03-Dec-2023

What are Cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How Do We Use Cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Types of Cookies We Use

Manage Cookie Preferences

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser’s official support documents.

Your Rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@emergeslu.com. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies

To learn more about how we use cookies and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Security

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. Your information will be stored and secured in our financial software, and in our POS software. We use secure passwords on all our software and implement network security to help prevent unauthorized access.

Third Party Links & Use of Your Information

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

How to Contact Us

If you have any queries or concerns about the processing of your information that is available with us, you may visit us at Emerge Interactive, Plateau, Babonneau, Castries, Saint Lucia. Or via email: info@emergeslu.com. Or via phone: +1 (758) 714-0666. We will address your concerns in accordance with applicable law.

Operating Hours

Standard Operating Hours

Day Operating Hours
Monday to Friday 9AM - 5PM
Saturday to Sunday CLOSED

Special Operating Hours (2025)

Please take note of the following operating hours for Emerge Interactive for the calendar year 2025.

Services provided on dates of closure are by prior arrangement only. Availability is not guaranteed if contacting on or for services needed on dates of closure. Clients with active contracts should refer to their agreement, as the operating hours outlined therein will take precedence.

Date Operating Hours
May 1, 2025
Labour Day
9AM - 5PM
May 20, 2025
Whit Monday
9AM - 5PM
May 30, 2025
Corpus Christi
9AM - 5PM
July 21, 2025
Carnival Monday
9AM - 5PM
July 22, 2025
Carnival Tuesday
9AM - 5PM
August 1, 2025
Emancipation Day
9AM - 5PM
August 23, 2025 - September 30, 2025 LIMITED AVAILABILITY
Creative Media:
Any creative media required to be released between these dates should be submitted by July 23, 2025. Graphic Design, Photography and Videography services are not guaranteed during this period.

Marketing:
Standard marketing services such as scheduled regular content posting and management of the client’s digital presence remain unaffected during this period for clients with a contract.

I.T. and Web Development:
Support is not guaranteed during this period for clients without a contract.
October 7, 2025
Thanksgiving Day
9AM - 5PM
December 13, 2025
National Day
CLOSED
December 24, 2025
Christmas Eve
CLOSED
December 25, 2025
Christmas Day
CLOSED
December 26, 2025
Boxing Day
CLOSED
December 31, 2025
New Year's Eve
CLOSED
January 1, 2026
New Year's Day
CLOSED
January 2, 2026 CLOSED